COGNITIF DESIGN.
Technology. Learning. Execution. Impact.
Sheila Mayoral
ABOUT
MHRM. CPTM.
Cross-Functional Strategic Operations & Organizational Effectiveness Leader
Throughout my career, I've been drawn to opportunities that require connecting people, processes, technology, and ideas to solve complex business challenges. Rather than specializing in a single discipline, I've built a multidisciplinary career helping organizations improve performance through operations, workforce technology, learning, analytics, project leadership, and creative communication.
Workforce Technology Strategist. Project Manager. Learning & Development Manager. Instructional Designer.A professional undefined by a single discipline, but a multi-faceted one. A lifelong learner.
Workforce Technology Strategist. Project Manager. Learning & Development Manager. Instructional Designer.A professional undefined by a single discipline, but a multi-faceted one. A lifelong learner.
"Complexity should never stand in the way of performance".
C
D.
My Professional Journey
My experience spans across healthcare, commercial real estate, manufacturing, government, insurance, financial services, education, and professional services. Every industry presented different challenges, but they all reinforced the same lesson:
Organizations perform best when people have the right processes, technology, information, and resources to succeed.
From leading HR technology implementations and enterprise projects to developing learning solutions and executive dashboards, I thrive in high-paced, global environments where strategy meets execution and ideas become measurable results.
Organizations perform best when people have the right processes, technology, information, and resources to succeed.
From leading HR technology implementations and enterprise projects to developing learning solutions and executive dashboards, I thrive in high-paced, global environments where strategy meets execution and ideas become measurable results.
What I Believe
- Great ideas should be simple, practical, and understandable.
- Technology should empower people, not complicate their work.
- Learning should drive behavior change and measurable results.
- Data should inform decisions and inspire action.
- Design and communication should make information clear, engaging, and impactful
AREAS OF EXPERTISE
ENTERPRISEOPERATIONS
Streamlining operations, optimizing workflows, and improving efficiency through process design, project leadership, and cross-functional collaboration.
ORGANIZATIONAL EFFECTIVENESS
Aligning strategy, structure, people, and technology to enhance performance, strengthen engagement, and drive organizational success.
LEARNING &DEVELOPMENT
Designing and delivering learning experiences, toolkits, and training solutions that build capability and improve business outcomes.
ANALYTICS &WORKFORCE TECH
Turning data into insights with dashboards, reporting, and HR technology solutions that support better decisions and workforce strategies.
CREATIVECOMMUNICATION
Crafting clear, compelling visuals and content that communicate ideas, influence audiences, and bring brands and stories to life.
MULTI-DISCIPLINARY INDUSTRIAL KNOWLEDGE
HEALTHCARE
COMMERCIALREAL ESTATE
MANUFACTURING
GOVERNMENT
INSURANCE
FINANCIALSERVICES
FINANCIALSERVICES
EDUCATION
PROFESSIONALSERVICES
SUPPLYCHAIN
SUPPLYCHAIN
Education
M.S., Human Resource Management (Honors) Keller Graduate School of Management B.A., Sociology (Honors)Florida Atlantic University A.S., Computer Animation/GraphicsThe Art Institutes
M.S., Human Resource Management (Honors) Keller Graduate School of Management B.A., Sociology (Honors)Florida Atlantic University A.S., Computer Animation/GraphicsThe Art Institutes
Certificates
Project Management Professional (PMP) - In Progress Project Management InstituteCandidate - Fall 2026 Certified Professional in Training Management (CPTM) Training Industry, Inc.Certificate #: FE202925 | Expires 2/9/2027 Workday HCM – Hands-On Tenant Training Certificate of Completion ERP Cloud Training Completed 4/2026
Project Management Professional (PMP) - In Progress Project Management InstituteCandidate - Fall 2026 Certified Professional in Training Management (CPTM) Training Industry, Inc.Certificate #: FE202925 | Expires 2/9/2027 Workday HCM – Hands-On Tenant Training Certificate of Completion ERP Cloud Training Completed 4/2026
RESUME & CREDENTIALS
Professional Memberships
Academy to Innovate HR (AIHR)Alpha Kappa Delta (International Society of Sociology)The National Society of Leadership & Success (NSLS)Project Management Institute (PMI)Society of Human Resource Management (SHRM)
Academy to Innovate HR (AIHR)Alpha Kappa Delta (International Society of Sociology)The National Society of Leadership & Success (NSLS)Project Management Institute (PMI)Society of Human Resource Management (SHRM)
Software
HRIS & Enterprise Systems:
ADP Workforce Now • Paylocity • SAP HRIS • Salesforce UKG (Kronos) • Workday HCM
Workforce Analytics & Reporting Tools:Advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP, Data Analysis) • Smartsheet
Collaboration & Productivity Tools:DocuSign • Dropbox • Google Workspace • MS Office (Advanced) • Zoom
Infrastructure & Systems Environment:Microsoft Azure • Citrix
Creative Tools:Adobe Creative Suite
Awards
Employee of the Year (2021)
Savills
Servant Leadership Award (2017)Broniec Associates
Community Service Award (2013)Cushman & Wakefield
BEYOND THE RESUME
BEYOND THE RESUME
Outside of my professional work, I'm passionate about lifelong learning, creative design, publishing practical business resources, and exploring ways technology can simplify everyday work.
Cognitif Design reflects my belief that knowledge becomes most valuable when it's shared in ways people can understand, apply and build upon.
Cognitif Design reflects my belief that knowledge becomes most valuable when it's shared in ways people can understand, apply and build upon.
Sheila is highly organized and very good combining different tasks and multiple projects simultaneously. She is a self-starter and a strong independent thinker who is very good at taking direction. She doesn't need to have her hands held. She is also very good at cleaning up graphics. She is very astute and can learn new systems quickly.
With a fabulous personality, she was always pleasant and well-liked by everyone. She is a strong candidate for any company looking to hire someone with her talents who will fit in well. It is my pleasure to recommend her. - Lisa P., Previous Supervisor Cushman & Wakefield
With a fabulous personality, she was always pleasant and well-liked by everyone. She is a strong candidate for any company looking to hire someone with her talents who will fit in well. It is my pleasure to recommend her. - Lisa P., Previous Supervisor Cushman & Wakefield
TESTIMONIALS
Sheila was an excellent employee - she always went above and beyond. She was consistently at work, and nothing was ever too small or too big to handle. Sheila was one of two Word Processing Specialists who reported to me at the time, and without question, Sheila was far superior to the other individual. Everyone loved her and always went to her instead of the other person because they knew they would receive a quality product from Sheila. People took advantage of her because she would never tell them no, I warned her that she was going to wear herself out. Sheila is a sweetheart. I have absolutely nothing bad to say about her. The company that hires her will get a gem.
- Sharon M., Previous Supervisor Marsh McLennan
- Sharon M., Previous Supervisor Marsh McLennan
Sheila and I were co-workers and collaborated on many different projects. Sheila is exceptional and loyal to a fault. She is very conscientious, meticulous, and detail-oriented. She is very pleasant and an overall very well-rounded employee. Her computer skills are exceptional—she helped me with many things.
Sheila was well-liked - she had excellent relationships with everyone in the office. Anyone who hires Sheila will get a highly qualified, highly intelligent and multi-talented employee.
- Wanda G., Previous Coworker Cushman & Wakefield
- Wanda G., Previous Coworker Cushman & Wakefield